Welcome to the Genesee Grande Hotel in Syracuse, New York! This luxurious hotel offers visitors an unforgettable experience. From its sleek and modern design to its plentiful amenities, guests can enjoy a relaxing stay with all of the convenience of home. Whether you are looking for a romantic getaway or just need somewhere comfortable to lay your head after a long day of exploring the city, the Genesee Grande Hotel is sure to exceed expectations. Let’s take a closer look at what this amazing establishment has to offer!

The Genesee Grande Hotel was designed with comfort and relaxation in mind. Its spacious guest rooms feature high-end furnishings and bedding, along with complimentary Wi-Fi access for those who want to stay connected while on their trip. Guests can also enjoy breakfast each morning as well as dinner in the evening at one of two restaurants located within the hotel – perfect for when you don’t feel like venturing out into town! The hotel also includes an outdoor pool, fitness center, business center, spa services, and even valet parking if needed – making it easy for travelers to make themselves right at home during their visit.

Finally, no trip would be complete without taking advantage of everything that Syracuse has to offer! Located near some of Syracuse’s most popular attractions such as Destiny USA shopping mall and Onondaga Lake Park, there’s plenty to do both inside and outside of the Genesee Grande Hotel. Whether you are planning a weekend escape from everyday life or just need somewhere comfortable to rest after sightseeing around town – this premier four star hotel won’t disappoint!

History And Architecture

The Genesee Grande Hotel in Syracuse, New York is a historic and luxurious hotel. Built in 1907, the building was designed by renowned architect Ward Wellington Ward. It’s a grand example of Beaux-Arts architecture with its terracotta façade and detailed interior features such as ornate pillars and stained glass windows. The exterior has been preserved to remain almost exactly as it originally appeared when it opened over 100 years ago.

Inside the hotel are 105 guest rooms that offer guests modern amenities without sacrificing their original charm. Each room provides access to free WiFi, flat screen TVs, coffee makers, and air conditioning for comfort during all seasons. Guests can upgrade their stay for additional luxury services like marble bathrooms or rooftop views of downtown Syracuse.

The Genesee Grande also offers an array of dining options from fine Italian cuisine at Johnny’s Bar & Grill to traditional pub fare at the Publick House Lounge & Patio. There are also several private event spaces available for business meetings, weddings receptions, or special occasions.

This iconic landmark remains one of the best places to experience classic elegance in Syracuse today. From its unique design to its top-notch service, the Genesee Grande Hotel continues to be a premier destination for travelers looking for unparalleled hospitality in upstate New York.


The Genesee Grande Hotel is located in the heart of Syracuse, New York. Set among a vibrant historic district and surrounded by colorful shops and restaurants, it offers guests an ideal location from which to explore all that this charming city has to offer.

A stay at the Genesee Grande puts visitors within walking distance of many attractions:

  • Nearby Attractions:
  • The Erie Canal Museum
  • Landmark Theatre
  • Everson Museum of Art
  • Shopping / Dining:
  • Destiny USA Mall & Entertainment Complex
  • Armory Square for boutique shopping & dining choices
  • Recreational Activities:
  • Onondaga Lake Park with various trails and activities
  • Seneca River corridor for hiking, biking or bird watching

With so much to do nearby, there’s something for everyone when staying at the Genesee Grande. Whether you’re looking for adventure or relaxation in beautiful surroundings, this hotel is sure to make your visit special.


The Genesee Grande Hotel in Syracuse offers the best accommodations for your stay. All rooms are spacious and come equipped with modern amenities like flat-screen TVs, free Wi-Fi, mini fridges, microwaves, desks and coffee makers. Every room is also decorated with high-quality furniture and bedding to ensure maximum comfort during your stay. Additionally, all guests have access to a 24-hour fitness center on site as well as an outdoor pool.

For those looking for extra luxury, the hotel has several suites available. These larger rooms offer even more space and additional amenities like Jacuzzis and balconies overlooking beautiful views of the city skyline. Guests can also choose from various suite types such as executive suites or one bedroom suites depending on their needs.

Guests that need special services will find them at the Genesee Grande Hotel too. The hotel offers laundry facilities, business centers, concierge services and valet parking so visitors don’t have to worry about any details while they’re away from home. There’s also a full service restaurant located within the building where guests can enjoy delicious food right on property.

The Genesee Grande Hotel makes it easy to make reservations online or over the phone anytime day or night. With its excellent customer service staff ready to answer questions quickly and friendly check-in clerks who go above and beyond expectations; you’ll always feel welcomed when staying here!


The Genesee Grande Hotel in Syracuse, New York offers a wealth of amenities for guests to enjoy. Our luxurious accommodations feature contemporary furnishings and complimentary internet access. Guests will also appreciate our on-site fitness center with cardiovascular equipment and free weights, as well as an indoor pool and spa tubs.

Our attentive staff is available 24 hours a day to answer any questions or requests you may have during your stay. In addition, we offer concierge services such as booking tickets for local attractions or restaurants, arranging transportation and more. We even provide laundry service so that you can relax knowing all of your needs are taken care of while at the hotel.

At the Genesee Grande Hotel, dining options include The Foyer Bar & Lounge which serves craft cocktails and small plates; Topaz Cafe which features American favorites; The Garden Room restaurant serving breakfast lunch and dinner; along with room service for added convenience. For those looking for something sweet, there’s the Sweet Tooth Bakery located inside the hotel lobby offering freshly baked pastries, cakes and cookies.

We strive to make sure each guest has a pleasant experience here at the Genesee Grande Hotel in Syracuse – from checkin to checkout!


The Genesee Grande Hotel Syracuse offers a variety of excellent dining options for guests. The award-winning restaurant, G’Vine Bistro & Bar, is the hotel’s signature eatery and serves up delicious American cuisine with a Mediterranean twist. Guests can enjoy their meal in an open air setting amidst lush greenery or on the outdoor patio while overlooking Onondaga Lake.

For those looking for lighter fare, the Lobby Coffee Bar offers breakfast pastries, lunch sandwiches and salads, plus specialty coffee drinks to start each morning off right. In addition to traditional Italian dishes such as pizza and pasta, the La Vista Ristorante provides its guests with classic regional favorites like Ossobuco alla Milanese. For more casual dining experiences, there are two poolside bars located at both indoor and outdoor pools that serve refreshing cocktails and light snacks throughout the day.

Guests who prefer to dine out will find plenty of nearby restaurants within walking distance from the hotel. Whether it’s fine Italian dining at Apizza Regionale or sushi and Japanese fusion food at Tatu Asian Fusion Sushi Restaurant – every taste bud is sure to be satisfied! There are also several pubs in close proximity offering craft beers brewed locally in Central New York State.

No matter what type of culinary experience you’re seeking during your stay at Genesee Grande Hotel Syracuse – you’ll definitely have many options available just steps away from your room!

Meeting And Event Facilities

The Genesee Grande Hotel in Syracuse offers a variety of meeting and event facilities to suit any need. From intimate boardroom meetings to grand banquet halls, the hotel has it all. The staff is experienced in creating an ideal atmosphere for meetings and events that will make any occasion memorable.

The Grand Ballroom is perfect for large gatherings or celebrations such as weddings, anniversaries or corporate functions. It can accommodate up to 500 guests with plenty of space to mingle, dance and enjoy drinks from the full service bar. Audio-visual equipment is also available, making this space suitable for seminars or presentations.

For smaller more private occasions, the Executive Boardroom provides seating for up to 30 people around a custom designed conference table. Guests can take advantage of complimentary Wi-Fi access and audio visual capabilities while utilizing the elegant setting of this room. Additionally there are several other meeting rooms available ranging in size that provide flexible solutions for business meetings or special events.

Whether attending a seminar or hosting a wedding reception, the Genesee Grande’s esteemed team of professionals is ready to handle every detail so you can relax knowing your event will be flawless and unforgettable.

Special Services

The Genesee Grande Hotel in Syracuse offers a variety of special services to its guests. From personalized concierge service, to 24-hour room service and complimentary Wi-Fi throughout the hotel, this is an ideal place for business travelers or vacationers alike.

Personalized ServiceRoom ServiceFree Wi-Fi

Guests can also enjoy access to a fully equipped fitness center, which includes free weights, treadmills and ellipticals. For those looking for pampering during their stay there are onsite spa treatments available as well. The warm atmosphere of the hotel’s lobby lounge makes it easy for all guests to relax with friends and family while sipping specialty cocktails or enjoying light snacks.

For meetings and events, the hotel offers several venues that feature state-of-the art equipment such as sound systems, video conferencing capabilities and more. Whether they’re looking for a corporate gathering space or a venue suitable for wedding receptions, Genesee Grande has something for everyone. And when you need additional assistance with planning your event, our team of experienced professionals are here to help every step of the way.

Genesee Grande provides visitors with everything they might need in order to make their trip comfortable and enjoyable – from personalized services like concierge support and spa treatments to convenient amenities like room service and free internet access throughout the entire property. With so many features at your fingertips, it’s no wonder why the Genesee Grande Hotel is one of Syracuse’s premier lodging destinations!

On-Site Activities

The Genesee Grande Hotel in Syracuse offers plenty of activities for its guests. From the fitness center and yoga studio to the spa, you can stay active while enjoying your vacation. And if that’s not enough to keep you entertained, there are a host of other options:

  • Outdoor Activities:
  • Take a dip in our outdoor pool or explore nearby parks.
  • Take advantage of the tennis court and basketball court right on site.
  • Get out onto the lake with kayaks and paddleboats available.
  • Indoor Activities:
  • Try your luck at one of our two gaming areas located on-site.
  • Challenge friends and family to some friendly competition at our bowling alley.
  • Enjoy some retail therapy with boutiques conveniently located within the hotel lobby area.
  • Events & Entertainment:
  • Catch live music performances from local artists every Friday night in The Grand Ballroom Lounge.
  • Soak up day time fun with movie screenings taking place each Wednesday afternoon in The Starlight Theatre Room.
  • Gather around an open fire at The Fire Pit Patio for s’mores nights hosted by staff members throughout the week!

No matter what kind of activity appeals to you during your stay at this luxury hotel, Genesee Grande has something enjoyable for everyone to do!

Nearby Attractions

Just a few steps away from the hotel, guests can find themselves surrounded by some of Syracuse’s best attractions. From cultural landmarks to outdoor recreation, there is something for everyone in the area. To help visitors plan their stay, here’s an overview of nearby attractions:

AttractionDistance (mi)Description
Erie Canal Museum0.3Explore America’s history with interactive exhibits and educational programs at this museum dedicated to preserving the legacy of the canal system that connected Lake Erie with New York City.
Rosamond Gifford Zoo2.5A great family-friendly destination featuring nearly 700 animals representing over 100 species, including big cats, primates and exotic birds. Spend your day exploring animal habitats or participating in special events like “Critter Camp.”
Onondaga Creekwalk1.9This scenic trail takes you through greenways and wetlands on a walk along beautiful Onondaga Creek. It winds through downtown Syracuse offering peaceful views of nature in an urban setting as well as access to local restaurants and shops.
Armory Square    0.5  Experience all that downtown Syracuse has to offer! Here you will find shopping districts filled with unique boutiques, specialty stores and galleries; lively nightlife spots; delicious dining options; and more!                                                                                               

With so many sights within reach, it’s easy for guests of Genesee Grand Hotel Syracuse to make the most out of their time in town while enjoying comfortable accommodations during their stay. Whether they’re looking for exciting activities or tranquil escapes into nature – there are countless ways for them to explore this vibrant city.

Policies And Fees

At the Genesee Grande Hotel in Syracuse, we are dedicated to offering our guests a comfortable and enjoyable stay. We have established policies and fees that help ensure our guests have an enjoyable experience with us.

Firstly, all reservations must be made online or by phone 24 hours prior to check-in. All guests must present valid photo identification at check-in as well as credit card information for incidentals. A security deposit may also be required upon arrival depending on the type of room booked.

Secondly, our rates vary from night to night, but they include complimentary breakfast and Wi-Fi access for all registered guests. Additional guest fees will apply if more than two people are staying in one room. Early departure fees may also apply if you need to leave before your reservation is up; please contact us ahead of time so we can make any necessary adjustments to your bill.

Finally, cancellation fees may apply if you cancel your reservation less than 24 hours before check-in; however, cancellations made more than 7 days prior to check-in will receive a full refund minus a small processing fee. If there are any further questions about our policies and fees, please feel free to reach out to us directly and we’ll be happy to assist you.

Room Rates

The Genesee Grande Hotel in Syracuse offers guests many types of rooms at different price points. To ensure that each guest has the best stay possible, they offer a variety of room rates and packages to choose from.

Their standard room rate includes all necessary amenities for a comfortable stay such as complimentary Wi-Fi, cable TV, and daily housekeeping services. Guests can also upgrade their reservation with additional features like an in-room Jacuzzi or balcony views. For those looking for extra luxury during their stay, the hotel provides upgraded suites with private terraces and premium bedding options.

For guests traveling on a budget, the Genesee Grande Hotel also offers special discount rates throughout the year. These discounts are applicable to both long-term stays and short visits alike, allowing everyone to enjoy luxurious accommodations without breaking the bank. Furthermore, the hotel often runs promotional deals offering discounted prices on selected dates or times of year – making it even easier for travelers to save money while still getting quality service from one of Syracuse’s most renowned hotels.

No matter what type of accommodation you require for your stay in Syracuse, the Genesee Grande Hotel is sure to have something suitable within your budget range. With its wide selection of room rates and packages available, this hotel is perfect for anyone seeking comfort and convenience without sacrificing value for money.

Special Deals And Packages

The Genesee Grande Hotel in Syracuse offers a range of special deals and packages designed to make your stay more enjoyable. Whether you’re here for business or pleasure, there’s something here that will suit your needs. From discounted room rates to free upgrades, our specials are sure to help you get the most out of your visit.

If you’re looking for an affordable way to enjoy all that Syracuse has to offer, consider booking one of our package deals. These include discounts on dining, shopping, attractions and entertainment – so you can take advantage of everything this great city has to offer without breaking the bank. Plus, we have exclusive deals with local partners that provide even more savings opportunities.

We also offer seasonally themed packages throughout the year. For example, during summer months we often feature special offers related to outdoor activities such as golfing, boating and fishing trips. Or if it’s wintertime, why not treat yourself with some spa treatments or skiing adventures? Whatever time of year you choose to visit us here at the Genesee Grande Hotel in Syracuse, you’ll be sure to find something perfect for you!

No matter what kind of stay experience you’re after – whether it’s romantic getaways or family-friendly vacations – we’ve got a deal just right for you! Take a look around our website today and see what amazing value awaits when you book directly with us today!

Traveler Reviews

The Genesee Grande Hotel in Syracuse has received overwhelmingly positive reviews from travelers. Guests have praised the hotel’s excellent service, modern amenities and convenient location. Many visitors were particularly impressed with the cleanliness of their rooms, as well as the friendly staff members they encountered during their stay.

People also noted that the hotel is located close to several popular attractions in Syracuse, making it an ideal spot for a weekend getaway or family vacation. The nearby museums, restaurants and shops made exploring this city easy and enjoyable. Additionally, guests appreciated the complementary breakfast offered each morning at the hotel restaurant.

Overall, most individuals had nothing but good things to say about the Genesee Grande Hotel in Syracuse. They enjoyed every aspect of their experience – from check-in to checkout – and would recommend staying here to anyone looking for quality accommodations near downtown Syracuse. It was clear that many people felt right at home while visiting this lovely establishment.

Accessibility Options

The Genesee Grande Hotel in Syracuse is a great place to stay for travelers of all kinds. For those looking for accessibility options, the hotel has plenty to offer.

When you enter the building, there are wheelchair ramps at both entrances and wide hallways throughout the premises. All floors have elevators with signs clearly marking which ones are accessible by wheelchairs or scooters. The rooms themselves are also fully equipped with features that make them easily adaptable for disabled guests; from grab bars around the toilet and shower areas, to lower sinks and higher toilets.

Wheelchair-bound visitors will find that most public spaces such as restaurants, reception areas, meeting rooms and lobbies are easy to move through. There’s even an onsite fitness room designed specifically for those who need assistance getting around. Plus, staff members are available 24/7 to provide any extra help if needed.

No matter what your needs may be while staying here, it’s clear that the Genesee Grande Hotel takes pride in being able to cater to everyone – including its disabled visitors!

Contact Information

The Genesee Grande Hotel in Syracuse, New York offers guests a variety of contact options. Our front desk is available 24 hours a day and can be reached by calling the main number at 315-422-2700. We also have an email address for general inquiries at info@geneseegrandehotel.com. For more specific requests or to make reservations, you can visit our website at geneseegrandehotel.com.

Our customer service team is here to help with any questions or concerns you may have regarding your stay. You can reach them directly during regular business hours from 9am-5pm EST Monday through Friday by phone at 315-422-2550 or via email at customerservice@geneseegrandehotel.com.

We take pride in providing quality services that exceed expectations so feedback is important to us! If you experienced something extraordinary about your stay, please let us know by writing a review on TripAdvisor or Yelp, sending an email to marketing@geneseegrandehotel.com, or posting it on our social media accounts – Facebook and Twitter @GeneseeGrandeHotel .

If there’s anything else we can do to provide a better experience for your next stay, don’t hesitate to reach out and we will be happy to assist you in any way that we can!

Frequently Asked Questions

Is There A Shuttle Service To The Airport?

The Genesee Grande Hotel in Syracuse may offer a shuttle service to the airport. This question should be answered by speaking with hotel staff directly since there is not an immediate answer online or from other sources. In order to determine if this service is offered, here are some key points to consider:

  • What type of transportation do they provide?
  • Is it a car service, taxi, train, etc.?
  • Do they have scheduled times for shuttles?
  • How much does it cost?
  • Does the fee vary based on distance traveled?
  • Are discounts available for certain types of travelers?
  • What areas near the airport can the shuttle take you to?

Understanding what type of transportation is available and how much it will cost makes planning easier when considering whether or not taking advantage of this service is beneficial. Additionally, understanding where near the airport one could be dropped off helps make travel plans more efficient. With all of these details taken into account, booking a ride to and from the airport becomes considerably less stressful. Therefore, making inquiries about such services before arriving at the destination can help ensure smooth travels.

Are Pets Allowed In The Hotel?

Are pets allowed in hotels? This is a common question that many travelers have when they’re looking for a place to stay. It’s important to know if your furry friends are welcome, so you can plan accordingly.

When it comes to the Genesee Grande Hotel Syracuse, pet-lovers will be pleased to hear that they do allow animals on their premises! Pets must weigh 40 pounds or less, and there may be additional fees associated with having them as your guest. Guests should also notify the hotel at least 24 hours prior to arrival of any accompanying pets.

The Genesee Grande Hotel offers several amenities for both human and canine guests alike. After a long day of travel, your pet can take advantage of the outdoor courtyard area while you relax in one of the comfortable lounges inside. There’s even an onsite restaurant where you can grab something delicious together! And don’t forget – every room features complimentary Wi-Fi access so you can keep up with all your social media needs during your stay.

Whether traveling solo or with a pet companion, the Genesee Grand Hotel Syracuse has got you covered! With its convenient location near downtown and friendly staff, this is sure to be a great choice for anyone looking for quality accommodations in the city. So book yourself some time here and enjoy everything this vibrant destination has to offer.

Is There A Gym Available?

Are you looking for a hotel with a gym? If so, the Genesee Grande Hotel in Syracuse is an excellent option. This luxurious hotel offers full-service amenities and facilities, including a state-of-the-art fitness center.

The fully equipped workout area features both cardio and strength training machines. All of the equipment is modern and up to date, allowing guests to get the most out of their workouts. Additionally, there are personal trainers available upon request if needed.

If you need more than just access to a gym while visiting Syracuse, the Genesee Grande has plenty more on offer too. With its elegant decor and top notch service, it’s sure to be an unforgettable stay. The hotel also provides fine dining options as well as comfortable accommodations such as suites and executive rooms.

For those who want a place to work out during their visit, the Genesee Grande is the perfect choice. Not only does it feature all of the necessary exercise equipment but also provides other services that make it worth considering when making travel plans.

What Is The Cancellation Policy?

When it comes to booking a hotel for vacation or business, one of the most important aspects is understanding the cancellation policy. This helps travelers plan their trips with peace of mind, knowing they can cancel without any financial penalty if plans change unexpectedly. When considering staying at the Genesee Grande Hotel Syracuse, guests should be aware of what their cancellation policy entails.

The Genesee Grande Hotel Syracuse offers several different types of cancellation policies depending on how far in advance reservations were made and which type of room was booked. Generally speaking, cancellations must be made 24 hours before the arrival date in order to avoid being charged for that night’s stay. For more specific information about fees and penalties associated with canceling or changing reservation dates, travelers are encouraged to contact the hotel directly.

It’s also worth noting that some packages offered by the Genesee Grande Hotel may have separate restrictions when it comes to cancellation policies. Guests who book special deals like advanced purchase rates will need to check closely regarding exactly what conditions apply prior to making a final decision about their lodging arrangements.

Finally, visitors should remember that as long as all rules and regulations are followed according to the published guidelines, there should be no problems whatsoever when it comes time to cancel a reservation at this popular Syracuse destination. Understanding your options ahead of time will help make sure you don’t incur unnecessary costs or other charges due to changes in travel plans.

Is There A Business Center On-Site?

The question of whether or not a business center is available on-site can be an important one for travelers. Business centers provide convenient resources for those who need to work while away from the office, and in some cases may even be essential. It pays to know beforehand what’s offered at any given hotel.

Fortunately, guests staying at the Genesee Grande Hotel Syracuse have access to a fully equipped business center. This includes individual workspaces with internet access, printing capabilities, scanners and more — everything needed to take care of most professional tasks during their stay.

In addition to this comprehensive suite of tools, the hotel also offers other services that are beneficial for business travelers such as express mail service and secretarial assistance. These amenities add convenience while helping ensure productivity is maintained whilst away from home or the office.

For anyone needing to do work during their stay at the Genesee Grande Hotel Syracuse, it’s reassuring to know they’ll have all the necessary facilities at their disposal – so there’s no need to worry about finding an external business center nearby either before or during your visit.


The Genesee Grande Hotel in Syracuse is a great choice for any traveler. From the shuttle service to the airport to their pet-friendly policies, this hotel offers many amenities that make your stay comfortable and enjoyable. The gym onsite makes it easy to keep up with my fitness routine during my travels, and I can take advantage of the business center if need be. Additionally, their cancellation policy gives me peace of mind knowing that I won’t lose out on money should plans change at the last minute. All in all, I’m confident I’ll have a pleasant visit whenever I decide to stay at the Genesee Grand Hotel in Syracuse.

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